Assessing the Feasibility of Supporting Mechanisms for Addressing Cyberbullying Against Higher Education Students in Bangkok

Thunyathorn Valapaichitra; Hathairat Marpraneet; Prapaporn Rojsiriruch

doi:10.69650/jcdrhs.2026.1773

Authors

Thunyathorn Valapaichitra Faculty of Social Sciences, Srinakharinwirot University, Bangkok, Thailand
Hathairat Marpraneet Faculty of Social Sciences, Srinakharinwirot University, Bangkok, Thailand
Prapaporn Rojsiriruch Faculty of Social Sciences, Srinakharinwirot University, Bangkok, Thailand

DOI:

https://doi.org/10.69650/jcdrhs.2026.1773

Keywords:

Online Harassment, Cyber Aggression, Viability Analysis, PDCA, Student Support System

Abstract

Despite increasing cyberbullying incidents, there is limited empirical evaluation of institutional mechanisms designed to prevent, intervene in, and support recovery from cyberbullying among higher education students in Thailand. This study aimed to assess the feasibility of the proposed supporting mechanisms designed to address cyberbullying against higher education students in Bangkok, Thailand. The research used quantitative methods to evaluate the feasibility of the proposed mechanisms through a survey given to one MHESI administrator and ten public higher education institution administrators in Bangkok, who were selected through purposive sampling based on their responsibilities related to student affairs or relevant institutional functions. The research used mean and standard deviation descriptive statistics to analyze the data which received interpretation based on a feasibility benchmark of 3.50.

The research results show that all proposed mechanisms received high levels of support from institutions and were perceived as feasible for implementation. The assessment of all evaluated dimensions including feasibility and appropriateness and accuracy and coverage and usefulness showed high levels of agreement. The usefulness dimension received the highest level of support from participants as the most valuable dimension (Mean = 4.55). The lowest rating went to a dedicated complaint-handling unit but it still performed better than the benchmark which shows it has operational potential. The research findings suggest that the proposed mechanisms have practical potential to support ongoing cyberbullying management in higher education institutions. These results indicate that the proposed Policy, People, and Law mechanisms are feasible and applicable within higher education institutions in Bangkok.

The study concludes that a systematic institutional framework for prevention, intervention, and remediation can strengthen universities’ capacity to address cyberbullying in a practical and sustainable manner. The findings provide policy implications for developing cyber safety standards in higher education and practical implications for universities in establishing clear reporting systems, trained support personnel, psychological recovery services, and legally aligned response procedures.

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