CREATING A HIGH-PERFORMANCE ORGANIZATION UNDER EDUCATION CRITERIA FOR PERFORMANCE EXCELLENCE OF COMMUNITY COLLEGES IN THAILAND

Abstract

This article aims to 1) Survey and analyze the effectiveness of EdPEx in building high-performance organizations of community colleges in Thailand by seeking to understand the implementation process and outcomes from practice and 2) Propose guidelines for sustainable development of the quality of education of community colleges in the future. This is a qualitative study utilizing documentary research methods that studies relevant concepts, theories, academic articles, and research. The data is analyzed through summarization and interpretation of relevant documents and research to present according to the objectives.  The details are as follows: 1) Building high-performance organizations for the operations of community colleges in Thailand can be concretely implemented under the application of the Education Criteria for Performance Excellence, or EdPEx Criteria, which has an operational process under 7 important criteria: 1.1) Leading; 1.2) Strategies; 1.3) Customer; 1.4) Measurement, analysis, and knowledge management; 1.5) Staffs; 1.6) Operation; and 1.7) Results. And 2) The guidelines for sustainable development of the quality of education at community colleges in the future are implemented by applying the Education Criteria for Performance Excellence, also known as EdPEx, to the context of community colleges based on the size of the organization and the budget received from the government sector. In carrying out each step according to the EdPEx criteria, there must be careful analysis and evaluation of suitability and feasibility, usefulness, and correctness according to academic principles. Initially, community colleges may need to do the following: 2.1) Establish an organizational structure to avoid duplication; 2.2) Create a curriculum development plan, organizing teaching and learning under the EdPEx criteria; 2.3) Create strategic plans and action plans; 2.4) Assign personnel to carry out operations; 2.5) Implement the plans; and 2.6) Evaluate and improve the results.