PROVISION OF PUBLIC SERVICES AND DEVELOPMENT OF LOCAL GOVERNMENT ORGANIZATIONS: ANALYSIS IN POLITICAL PHILOSOPHY

Abstract

This academic article aims to study public service delivery, a key mission of local administrative organisations, with the primary objective of evaluating whether the services provided are comprehensive and meet the needs of the public. The constitution and laws concerning decentralisation define the scope and types of services that local authorities can implement. However, the current service delivery model still emphasises self-management by local authorities, which faces limitations in terms of collaboration with other sectors, such as the private or commercial sectors. Furthermore, there is a lack of creativity in developing new services that address the specific needs of citizens. To elevate public services in the future, local authorities must diversify and adapt services to better fit their local context. Applying Cohen and Uphoff’s theory of participation serves as a strategic approach to encourage the involvement of both the public and private sectors in the provision of public services. The study found that participation is a crucial concept in modern political philosophy, emphasising the decentralisation of power from the central government to local entities. This approach enhances administrative responsiveness to the needs of the population at a closer level, thereby increasing the effectiveness of local administrative organisations' public service delivery.