Participatory and Human-Centered Design Approaches for Improving Public Spaces at Klong Suan Floating Market, Thailand

Abstract

The purpose of this research was to study participatory and human-centered design for improving the environment at Klong Suan Floating Market in Thailand. Most of the community’s population is elderly; however, observations indicate that the environment, particularly public spaces, is not sufficiently supportive and may pose safety risks for users. In addition, elderly visitors to the market may encounter similar challenges. The study divided public spaces into six functional areas for analysis: (1) main parking area, (2) indoor parking area, (3) public toilets, (4) side walkway entrance, (5) entrance/exit across the mosque, and (6) riverside walkway. A survey method was used together with a Participatory Action Research (PAR) approach. Data were collected from 400 samples, including residents and travelers, and were analyzed to determine appropriate space improvement guidelines. Findings indicate the need to redesign parking areas for vehicles and disabled users, improve walkway safety, and enhance accessibility and shading to better support elderly visitors. The findings of this study provide practical guidelines for improving public spaces to better support elderly users, enhance usability and comfort, and minimize potential safety risks.